Last Updated: Thursday, 14 September 2023
Patients whose long-term medication has been approved on a repeat prescription basis should therefore order in one of the following ways:
- Online (See below)
- By post - send in your request with a stamped self-addressed envelope to Green Lane Medical Centre, 15 Green Lane, Tuebrook, Liverpool, L13 7DY
- In person - use the box at the front of the surgery building, with your repeat slip having clearly marked the required items.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Due to high demand we are unable to take phone calls to check if your prescription is ready. The surgery does not take repeat prescriptions over the phone except for vulnerable patients.
If you have access to the internet and are comfortable using it then the easiest and safest way for you to order your repeat medication is via your NHS account.
You can access this on a PC or via the NHS app on a tablet or mobile device.
Your usual medications are listed and you simply have to click the ones you need to order.
It also helps keep the amount of time it takes to rekey information into the system when we receive your request.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you have any queries about any medications that you have been prescribed by us please contact the care navigation team. They maybe able to assist you or put you in touch with the clinician who prescribed you the medication or our practice pharmacist who can advise you further.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.